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Frequently Asked Questions

And Answers

Topic Areas

General

Do you send samples of artificial grass?
We provide free samples of our artificial grass in the post. Simply fill in the contact form and we will send you samples which are suitable for your needs.

How long will it last?
The products life varies on the quality of each product, as well as the country in which it is installed. The average lawn product in the UK will last around 10-15 years, if installed to our recommendation many have lasted way in excess of this period. Patio products, such as Verdegrass, do have a shorter life expectancy.

Does water drain through?
Yes 100% provided that the base is free draining. Products have perforation holes that conform to the minimum requirements for sports pitches.

How much maintenance does it involve?
Minimal. Keep clear of leaves, seeds and dirt by sweeping with a stiff brush regularly. For further information contact Verde.

Does the grass have a directional pile?
All tufted and needle-punched products are slightly directional as are all textile products. Please take this into consideration when placing your order.

Can I use a barbeque on top of artificial grass?
Yes. The carpet will not ignite although it may mark. Sand filled products, such as Verdeturf are strongly recommended as their sand infill is an immediate stopper of a flame.

Will the artificial grass fade?
All our artificial grass products are fully UV and colour stabilised. Depending on the product, they should last 10-15 years through normal use, during which time there will be some slight fading, which will be barely noticeable.

Will weeds grow on the artificial grass?
Weeds will not grow through the grass but seeds may settle in the pile if the Artificial Grass is not maintained/brushed.

With a lot of use will the grass matt or flatten?
No. Not for many years as long as installation instructions, maintenance guidance and correct usage are applied.

What is it like to walk on?
All Verde artificial grasses vary in their feel, characteristics and appearance. Most provide a very natural texture that is similar to natural grass.

Will anything stain the grass?
No, within reason. Verde Artificial Grasses are either polypropylene or polyethylene, which are forms of plastic. Stubborn marks will not therefore filtrate into the fibre but can be wiped clean with the use of hot water and household detergent (washing up liquid). We do not recommend any contact with bleach.

Can you park a car or vehicle on artificial turf?
Yes. If installed over a solid sub base certain products are ideal for this application. Super Verdegrass and Verdeturf are the most suitable, although petrol and diesel spillages may weaken/damage such surfaces.

How realistic is it?
Very. Products like Verdelawn, Verdeluxe and Super Verdeluxe are extremely realistic, so much so that many people commonly mistake them for real grass.

What is the guarantee?
All our artificial grasses are guaranteed for at least 3 years. Most products have a guarantee based on their UV stability. However you will certainly get a life in excess of this period, as we have found out over our 28 years in business.

Do you supply sports grass?
Yes. We rarely get involved in the installation of full sized sports pitches as the main content of the contract is engineering based. However, we regularly supply surfaces for tennis, multi-purpose practice pitches, golf and cricket facilities. If we don’t install, we will put you in touch with one of our accredited sports contractors.

Would you recommend the use of artificial grass indoors?
Yes. Verde offer a wide range of permanent and portable indoor products.

Can weeds penetrate the grass?
No. Not unless they are extremely stubborn. The sun cannot see through the surface so this discourages growth. In order to totally prevent weeds, we recommend the use of a special membrane which is available from Verde at a very low cost.

What maintenance is involved?
This varies on product, installation and application. Full details are available from Verde if required.

Installing

Do you offer a supply and install service?
Yes. Verde offer a supply and install service for all of our cricket installations. However for landscaping, domestic and golf applications, we prefer to recommend one of our contractors who are able to offer a more competitive price as they will be based in your vicinity. We have in excess of 500 installers nationwide and a select few who are ‘top of the range fully tried and tested and meet all of our criteria' these are our accredited installers. See our local installers page or call Verde for our recommendations.

Is it hard to install?
No. Not usually. The difficult part is ensuring that your base construction is compact, solid, level and free draining. Once installed the installation will be there for years, so you don’t want your base to fail. Self-installation instructions are available on our installation guide.

What sort of base is acceptable?
See installation guide

Can I install artificial grass on top of my existing lawn?
Yes, if it is flat and free draining. However, we strongly recommend that you remove at least your existing turf before fitting the artificial grass. This will provide a much more even and long lasting installation.

Why is sand infill used?
Kiln-dried silica sand is used mainly to hold the artificial grass in place, whilst ensuring that no hindrance to drainage occurs. The sand also protects the tufts, especially on open pile grasses and often assists in the natural appearance of the finished products.

What is rubber infill?
Rubber infill is used to provide additional cushioning and safety protection. When applied for a golf application, it is there to grip the tee-peg, allow the club to drive through the surface and provide natural playing characteristics and appearance.

Are infill surfaces better than non-infill surfaces?
This depends on the product, installation and more importantly, the application. If a sand infill is recommended then it is there for a reason. If unsure, please contact Verde for more information.

Which grasses do you infill?
Verdeturf, Super Verdeluxe, Super Verdeturf (optional), Verdeluxe (optional) and Verdelawn (optional).

What grasses do you not need infill for?
Verdegrass, Super Verdegrass, VerdePlay, VerdePitch Top 2010 and VerdeSport 2010. For Verdelawn, Verdeluxe and Super Verdeturf sand is optional.

If I have a sand infill artificial grass will it get in my shoes and in the house?
Not if installed correctly. Products such as Super Verdeturf, Verdeluxe and Verdelawn are sand-dressed products. Due to their construction, the sand is not visible to the eye once installed. Sand will initially be visible with Verdeturf, but this will reduce as the pile fibrillates and hides the sand. Verdeturf is extremely hardwearing and the sand infill is a crucial part of the installation with this product.

What can we use for edging?
There are a variety of products which can be used for edging, depending on your required finished appearance. Timber surrounds, flags, soil, stone and specialist plastic and metal edging strips are all ideal. See our installation guide for more information.

What holds down the artificial grass?
In most instances, the sand infill holds the grass in place. In non-sand filled products the grass needs to be either adhered to a solid sub-base or fixed to a perimeter surround (such as a timber edging) if over an unbound area.

How easy is it to cut and shape artificial grass?
Always cut the ‘back side’ of the grass with a sharp knife and straight edge, where possible cut between the picks to minimise fraying. Cutting and shaping is relatively simple to some people but an ‘art’ for others. If unsure, please employ one of our accredited installers.

How do I join the artificial grass together?
With the use of our specialised jointing tape and all-weather adhesive. Please see installation guide for further details.

How will I cope with the part of the garden which is always wet?
This area will remain wet unless adequate drainage is provided. Please ensure that this is catered for prior to the installation of Verde Artificial Grass.

How is grass fixed to hard floors?
Either loose laid or spot adhered with the use of our all-weather adhesive. Fully bonding to a solid sub-base is ideal as long as there is a corner to allow the water to run off freely. All-weather adhesive will prevent any water draining through the artificial grass.

Can artificial grass be installed on wooden decking?
Yes. This is a very common requirement, especially when decking is starting to fail, rot or show signs of deterioration. Fixing with the use of small tacking pins is strongly recommended as the pinheads will hide in the pile. Spot adhesive is also a popular option.

Can artificial grass be applied to a roof?
Yes. Fixing is strongly recommended to prevent the surface lifting in the wind and to ensure safety. Certain adhesives are better than others, especially with asphalt roofs. Contact Verde for full recommendations.

Can synthetic garden flooring be laid over gravel?
Yes. The gravel needs to be compacted (ideally with a roller or wacker plate) and then dressed with a low level of sand or fine aggregate, to ensure a smooth sub-base is provided.

Can you lay artificial grass on sloped areas?
Yes. As long as there is a maximum of 45% and it is possible to walk up the slope. On steep slopes extra fixing is required down the slope at regular intervals.

Pets

Is it suitable for dogs?
Yes.

How tough is it against cats and dogs?
Verde has been supplying lawns for cats and dogs for over 26 years and it is therefore very tough!

What happens if my dog makes a mess on it?
The grass doesn’t stain. The rain will wash away the mess. In droughts, please remove any debris.

Do pets like the grass?
Yes. They find it warm and inviting!

Does the smell not stay in the grass?
Not if it rains. In droughts, please hose clean. Stubborn marks can be removed with hot water and diluted household detergent (washing up liquid).

Prices and Delivery

What is the cost of delivery?
Prices are inclusive of carriage to UK mainland, however a small surge charge of £15.00 (£18.00 inc VAT) is applicable if the order is less that £175.00 (£210.00 inc VAT). Individual prices are available for Northern Ireland, Channel Islands and Southern Ireland. Additional costs are applicable for Scottish Highlands and Islands and for export.

What are the delivery times?
We have a very quick delivery time and aim to get your grass to you within 3-5 days, very often the next day!

What sizes do the rolls come in?
We supply most grasses it widths of 2m or 4m by your required length. The longest recommended length is 20m. Some products are however available up to 40m long.

How much does artificial grass cost?
We offer a range of different grasses for a variety of different applications. The prices range from £12.50 (£15.00 inc VAT) - £32.50 (£39.00 inc VAT) per sq.m for landscaping products and we have something to suit every budget and requirement.

What are the differences in price?
The prices variate due to the different textures, colours, yarn types, pile heights e.t.c..

How much does the tape cost?
Tape costs £1.00 (£1.20 inc VAT) per running metre

How much does the glue cost?
We supply a range of different adhesives for different applications. See our Adhesive page for more details and if you are unsure please contact us and we can advise you on the best product for your application.

Do you offer volume discount?
Volume discounts start at 80 sq.metres, give us a call and we will see what we can do for you!

Do you offer trade discount?
Yes! Please contact us and we can discuss the options of becoming an installer or a supplier of Verde Artificial Grasses.

Is there a minimum order?
There is no minimum order, the width just has to be 2m or 4m and you can have any length you require large or small!

Children and Playing

Is artificial grass safe for children?
Yes

Is it abrasive?
Products such as Verdelawn, Groovy Grass and Verdeluxe are specially designed with soft polyethylene, non-abrasive fibres.

Is the child friendly grass suitable for nurseries?
Yes. It is perfect for this application.

Do you need a shock pad if it is for a nursery or children playing?
No. However if additional safety is required we offer our Verde Proplay Shockpad which has been tested to a 1.4m critical fall height if used with our Verdeluxe artificial grass.